We don't use any preservatives in our sweets, so granola products should be stored covered in a cool, dry place away from direct sun. Granola are best eaten within 6 weeks, but can stored for up to 3 months. Granola can also be placed in the freezer to extend shelf life.
Juices must be kept refrigerated and consumed within 6 days, or by the 'best by' date.
Our products are made in a facility that processes foods that contain wheat (gluten), milk, eggs, soy, peanuts, tree nuts, seeds, and chocolate. While some cookies may not contain all of these products, trace amounts of them may be found in our products.
We do not share customer information with any other parties. Your personal information is only used for the purchase and shipping of your order. Online purchase are kept confidential.
All granola orders are baked to order, so please allow up to 7 business days for shipping via FedEx. Note, orders placed after 3:00 PM on Tuesday will be shipped the following week. Due to the perishable nature of our products, we will not ship to P.O. Boxes, APO or FPO addresses. Further, we currently are unable to ship outside of the United States.
We currently do not ship juices. Juices can be picked up in Houston, Texas on Wednesdays and Fridays at our pick-up locations. See juice products for specific information.
DEFINE foods is not responsible for delayed or returned orders due to incorrect or undeliverable addresses. Shipping costs depend on location. We do not ship over the weekend and do not provide Saturday delivery. Same-day messenger service is available if you are in the Manhattan area. We will messenger all local orders, unless otherwise specified. Please email us if you have any questions: email@example.com
Please remember: granola orders are not shipped the same day they are placed. Please allow 7 business days for us to process your order. We will ship orders as we process them.